FAQs & Contact Us
We know you may have a lot of questions — and we’re here to help. Below are answers to some of the most common questions families ask when exploring aged care.
If you need more help, just give us a call.
We know you may have a lot of questions — and we’re here to help. Below are answers to some of the most common questions families ask when exploring aged care. If you need more help, just give us a call.
How much does aged care cost at Wallsend Manor Aged Care?
Costs depend on the type of care, your income and assets, and the room you choose. Fees may include: – Basic Daily Fee (set by the government) – Means-Tested Care Fee (if applicable) – Accommodation cost (RAD, DAP, or a combination). We’re happy to talk you through your options, and you can use the My Aged Care fee estimator to get an idea.
How do I apply for aged care?
Start with the Single Assessment System (SAS) — it’s free and helps determine your care needs. Your GP can help with a referral, or you can book one through My Aged Care. After approval, contact us to discuss next steps.
What room types are available at Wallsend Manor Aged Care?
All our rooms are private with ensuite bathrooms. Each is designed to feel like home, with access to gardens, shared lounges, and a sense of community.
Do you provide dementia support?
Yes. Wallsend Manor Aged Care offers dedicated memory support in a safe, calming environment. Our team is trained in dementia-specific care, communication, and behaviour support — ensuring dignity, safety, and comfort for every resident
Can I book short-term or respite care?
Yes. We offer planned and emergency respite care. This gives carers a break and offers short stays for recovery after hospital. Respite residents enjoy the same care, meals, and activities as permanent residents.
Is palliative care available?
Yes. Wallsend Manor Aged Care provides compassionate end-of-life care, focusing on comfort, dignity and family support. We work closely with GPs and palliative specialists to ensure holistic care that respects each person’s wishes.
Can I visit Wallsend Manor Aged Care or take a tour?
Absolutely. We encourage you to visit. Call us to book a tour or drop in during business hours. You’ll meet our team, explore our households, and see what life is like here.
What is daily life like at Wallsend Manor Aged Care?
Residents enjoy freshly prepared meals, social and creative activities, quiet time in gardens, and personalised support. We tailor care and programs to individual interests and needs